WHY OSS

OSS Advantages are tried and tested

Get the Best-of-Breed Processes: OSS Technologies' ISO-certified operations support and proven methodologies can be relied on 24*7*365
Control Complexity: OSS Technologies' comprehensive tech suppport, end-to-end network support and consutling services ensure that you don't face undeserved issues or problems. While enterprise help desk services ease upgradations and use.
Sustain Uptime: A proactive approach helps your enterprise in reducing downtimes.
Address Integration Through a Multiskilled Workforce: Technical specialists skilled in multiple products & platforms bring forth expertise to address integration and interoperability requirements.
Benefit from Valuable Experience: 10 years of architecting solutions for companies of various sizes, life stages and industry verticals ensure that you get informed and reliable expertise.

With a relentless focus on excellence and customer satisfaction, our credo is to help our customers get the most from their investments in technology infrastructure by deriving optimal performance during its entire lifecycle.

a.Proven Track Record

We have over 10 years of experience of having worked with marquee clients. Our domain expertise and commitment to customer satisfaction have ensured that once our customer, always our customer. At over 150 clients, we manage both onsite and offsite:

Over 3.75 Lakhs desktops
Over 1000 servers
Approximately 2000 network devices and much more.

b. Our People

“If I have to attribute a single factor for the success of OSS, it would be its people. Today whatever the organization has achieved it is only due to their commitment and passion. "

oss I have always believed in : "Treat a man as he is, and he will remain as he is; treat a man as he can and should be and he will become as he can and should be". - Director

We recognize that people are the backbone of our long-term success. Our teams are cross-skilled, combining cutting edge technology skills across multiple platforms, standards and vendors with rich domain expertise. Our approach and attitude is team-based and collaborative. We consciously focus on increasing the value-add per employee and utmost importance is attached to attract the best talent into the organization, continuously train, improve the skill set of these professionals, and help them perform in the most challenging assignments.

More than technology or processes, it is people who make the difference between the Organization's success and failure. OSS believes that people have limitless potential and it is always working to tap the un-tapped potential. As we build ourselves as a national player and expand to reach customers across the country, we are also building a multi-cultural team that builds synergies amongst themselves and with our customers.

The company has developed a strong HR Process. The process includes:

Recruitment: Comprises, Technical competency testing, HR interview, Technical interview and personality test.
Annual Appraisal Process: Each employee is evaluated on the set KRA and formal appraisal process is being implemented.
Training: Training is conducted on Technical and soft skills

c. Our Approach

Our successful approach is rooted in three core elements:

People - Our dedicated and professional staff
Process - Our focus on efficiencies that maximize resources, dollars, and efforts
Technology - The underpinning of our services, providing comprehensive metrics and reporting

d. Focus on Quality

To enable sustainability of excellence in services, we ensure strict adherence to quality across people, processes & infrastructure. Our suite of services, practice and methodologies are aligned with global standards.