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  OSS Max IT!

  OSS Outsource IT!

OSS Max IT! is the perfect answer to all your IT Infrastructure Help Desk maintenance needs. It is a convenient, effective and affordable Enterprise Help Desk Solution.

The software has been designed and developed in house by our team of software engineers and functional experts who have several years of experience managing complex IT Infrastructures and understand the services that a Help Desk has to provide.

Max IT! is a helpdesk & problem management software that works your way powerfully & affordably. Some of its salient features are:

• Easy to use and fully customizable Menu and Interface 
• Call Management and Handling
• Asset and Inventory Management
• Query and Reporting facilities
• Knowledge Management Database with easy search and retrieval
• Vendor Management and Warranty Tracking
• Automatic Notification Via E-Mail
• Easy and Automatic Escalation based on Service Level Agreements and Severity of problems
• Easy Customization of required Parameters based on Specific End User requirements

The software has been implement and is running successfully in organizations like Daimler Chrysler, Biocon, Socrates Software and Way 2 Wealth.

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