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Qualification: Any Graduate
Certification: Basic computer knowledge
Experience: Minimum 1 year in a customer service environment
Tech Competencies: NT, Exchange
Soft Skill Competencies:
Effective communication (Phone, mail, Speech), Problem Solving, Customer orientation, Process orientation.
Deliverables:
1. Helpdesk Management - Change and Problem Management
2. Call Allocation
3. Customer Response
4. Call Closure
5. Reporting
Please send your resume to pooja@ossindia.com/veena@ossindia.com/hr@ossindia.com
Please Include the following fields in your resume:
1.First Name*
2.Last Name
3.Position / Area of interest*
4.Qualification*
5.Certification
6.Years of Experience*
7.Date of availability
8.Current Location
9.Personal Mail Id*
10.Are you willing to relocate*
11.Places preferred*
12.How did you learn about OSS*
13.Describe about your working experience / Area of interest*
* Its Mandatory to fill these columns
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